SEASONS GREETINGS

from Dean Evans and Associates, Inc.

Happy Holidays!

This EMS INSIGHTS email is the first of what will be bi-monthly communications from us on EMS-related topics we think will be of interest. We hope that these brief emails, along with the Reservation Times newsletter, will help keep you up-to-date on all things EMS.

Merry Mayhem

How to avoid scheduling conflicts at this very busy time of year – or any time of year

Whether you’re booking space for a rash of year-end meetings or hosting a full slate of holiday events, December can be a very hectic month. While EMS won’t let you double-book a room, keep these tips in mind for avoiding other types of conflicts:

• When reserving a room for an event, do a quick check of what’s taking place in adjacent spaces to confirm that your booking won’t create noise or foot-traffic conflicts. The EMS Reservation Book is a great tool for this.
• Be sure to allocate time between bookings for room setup and teardown. You may want to consider adding default setup/teardown time to rooms.
• Send an email to encourage potential “squatters” – people who spontaneously “grab a room” for a meeting at the last minute without actually booking it – to make a reservation instead. Unrecorded events create confusion for setup crews and early-arriving event attendees.

More tips...

The Many Benefits of ASA

While your Annual Service Agreement (ASA) renewal date is based on the month in which you purchased EMS, the end of the year is a great time to look ahead to 2008 and all the benefits that a current ASA provides:

• Software updates - Available around-the-clock from the Customers Only area of our website
• World-class customer support - Via email, toll-free telephone or internet WebEx connection
• Training - Online for EMS Lite and via downloadable training video for other EMS scheduling products

More benefits...

The Customers Only area of our website is where you go to access many of the resources provided by your ASA. It is also where you can find the name and contact information for your specific EMS account representative.

The fact that you received this email means you already have an account in our database and can, if your ASA is current, log in to the Customers Only area using your email address. Forget your password? Just click Customer Login, enter your email address and click Email My Password.

Best wishes to all of you this holiday season!

-Dean Evans and Associates, Inc. 

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