Conference Program

Photo of learning session The main focus of the EMS Users Conference is for attendees to learn, share and discuss popular topics regarding EMS and the scheduling and calendaring industry. The conference offers over 80 educational sessions, panel discussions and product demonstrations - each specific to a certain aspect of EMS.

In addition to these educational sessions, attendees are encouraged to visit the EMS Resource Lab for one-on-one consultation and to browse our partner exhibits to learn about complementing products and services.

Small Group Training for Beginning Users:
EMS Pre-Conference Training Clinic

This one-day training clinic gives a small number of EMS users the opportunity to explore the software in a more hands-on, interactive environment. Held the day before general sessions begin, the Pre-Conference Training Clinic gives new users a chance to explore the basics of EMS with the expert EMS Client Services team. Each student will have access to a laptop preloaded with EMS to follow along with their instructor and become familiar with the software. To keep class sizes small, availability is extremely limited.

Continental breakfast and a boxed lunch will be provided on Sunday to Pre-Conference attendees only.

EMS Pre-Conference Training Clinic
Sunday, September 13th
8:30AM to 4:30PM

Sample topics to be covered:

  • Review of Core Data Configuration
  • Making and Editing Reservations
  • Data Inquiries and the Browser
  • Overview and Use of Billing Functions

*** This is a separate event with limited availability. Not included as part of the EMS Conference Program or Conference Registration Fees ***

The registration fee for the EMS Pre-Conference Training Clinic is $345.00 per person. Registration for the EMS Conference itself is required in order to attend this special event. Regular payment terms still apply. The registration fee for this event is non-refundable.

EMS Conference Learning Sessions

Photo of learning session A variety of session topics run concurrently in each session block to allow attendees to choose presentations they find of interest. Sessions are typically 45-60 minutes, with time set aside at the end for Q&A.

The "panel discussion" learning sessions are an excellent opportunity to ask why an EMS feature was designed the way it was or to make suggestions for future enhancements.


EMS Conference Learning Sessions
Monday, September 14th, from 9:00 AM to 4:30 PM
Tuesday, September 15th, from 9:00 AM to 2:30 PM
Wednesday, September 16th, from 9:00 AM to 4:30 PM

Here's a sample of session topics from last year's conference:

  • EMS Tips & Tricks
  • EMS Configuration
  • The Wizard and the Navigator
  • User Defined Fields, Comments and Reminders
  • The Query Builder and Browser
  • Ideas for Improving Your Virtual EMS Website
  • Running Reports and Understanding Email Options
  • EMS Product Development Sneak Previews

EMS Customer Showcase Sessions

Every year we invite our customers to be presenters at the Users Conference. These sessions are a great opportunity for conference attendees to see how other organizations are using EMS. The "Customer Showcases" are very popular and have often covered:

  • How We Designed, Marketed and Implemented Our Virtual EMS Website
  • Industry Best Practices With EMS
  • Strategies for Expanding the Use of EMS Throughout Your Organization or Campus
  • Product Development Brainstorming
  • Unique Uses of EMS at Our Organization
  • Our Experience Upgrading or Switching to EMS
  • Current Events or Trends in the Industry

If you might be interested in presenting one of these sessions, please be sure to mark "Yes" when prompted during the online registration process, or contact us at emsconference@dea.com.

EMS Resource Lab

Photo of staff and customer in resource lab In addition to the educational sessions, we will also maintain a "Resource Lab" where attendees can receive one-on-one consultation with EMS staff while getting hands-on time with the software. This lab gives attendees the chance to practice what they’ve been learning in sessions or to work through specific questions they have about EMS. The Resource Lab is available daily throughout the conference.


Exhibits and Partner Presentations

Photo of vendor
A number of exhibitors and corporate partners will be in attendance at the conference to demonstrate their products and services. Please take time to visit with them in our Exhibit Hall and attend their presentations to discover how their offerings can complement your EMS system.



2008 EMS Users Conference Program

To help you get an even better feel for what to expect at the conference, we're happy to send you a .PDF copy of the 2008 EMS Users Conference program that includes schedules, session descriptions and exhibitor information from last year's conference. Please email: emsconference@dea.com to request a copy.