EMS Legal Benefits

Eliminates Scheduling Conflicts

• Prevents double-bookings; provides automatic conflict resolution
• Find available space instantly with powerful search Wizards
• Exclusive to EMS, the "Best Fit" search accommodates recurring meetings when space is limited
• Quickly evaluate facility use and availability with colorful, graphical views in daily, weekly, or monthly formats
• Manages the inventory of resources to prevent overbooking

Intuitive and Easy to Use

• Step-by-step Wizards simplify the making/changing of reservations
• Intuitive web interface eliminates any need to train users
• Simply click-and-drag on the graphical Reservation Book to reserve rooms
• Flexible date/time entry accepts shortcut formats and offers convenient pop-up and drop-down choices
• Quickly and easily choose any number of services and resources for a meeting

Saves Time and Eliminates Hassles

• Create any kind of recurring meeting in seconds
• Track charges by client matter number
• Reduce the time required to schedule and manage meetings
• Make room requests or review/cancel existing requests using newer generation mobile devices and Virtual EMS™
• Save time by copying detailed event requirements between bookings
• Eliminate phone tag and paper forms by using Virtual EMS for online requests and/or self-service reservations; especially helpful for attorneys and others who are on the road
• Powerful browsers locate reservations using any known piece of information
• Replicate an entire series of meetings for future occurrences with the Copy Reservation utility

Improves Communication

• Convenient, centralized source of detailed meeting information
• Automated reminders and change notifications alert staff to scheduled tasks and last-minute changes
• A wide variety of clear, concise reports encompass every aspect of your scheduling operation
• Generate service order forms and reports for internal or external service providers caterers and A/V departments
• Track visitors and provide a visitor log for your security department
• Integrated file attachments track correspondence, room diagrams and worksheets
• A detailed audit log tracks every change made to reservations including who made it and what was changed
• The online calendar of events in Virtual EMS provides real-time access to the latest information so everyone's better informed

Flexible, Adaptable and Highly Customizable

• Manage multiple facilities, each with unique characteristics and service offerings
• Configure the system to model your business rules and reflect your terminology
• API to simplify integration with EMS
• Easily change the look and feel of Virtual EMS for a branded appearance
• Customizable user profiles accommodate complex security needs
• Manage workflow with customizable statuses like Confirmed, Tentative, Proposal, Canceled With Charge, etc.
• User defined fields capture additional information that's important to you
• Create any number of categories to manage A/V, catering, service providers, activities, attendees, notes, etc.
• Powerful Query Builder provides a user-friendly means of creating ad-hoc queries, personalized browser displays and simple custom reports

Improves Client Service

• Enables schedulers to respond immediately to client inquiries on availability
• Print or email detailed Confirmations to attorneys or clients
• Virtual EMS provides online, interactive access via the web or intranet 24/7
• Track client calls and correspondence
• At your discretion, offers multiple levels of hold or wait list capability
• Provide pictures and diagrams of buildings, rooms and resources via the web
• Sophisticated contact management (integrated CRM)

Monitor Performance and Optimize Utilization

• Choose from a number of statistical reports to track performance and gauge future activity
• Benchmark Metrics report can be run to gather a wide variety of data for use in utilization analysis and also in the Facilities and Services Benchmark Survey
• EMS AttendanceTracker links EMS to people counting sensors (which you purchase from a vendor such as SenSource) to provide you with valuable actual attendance data
• Generate detailed reports to track resource allocation and utilization
• Centralized system ensures better use of facilities in one office or across many

Scales for Large Installations

• Schedule and manage regional, national or global videoconferencing
• Manage the resources of an entire international enterprise
• Service and resource categories can be defined as unique to one or more offices
• Capitalize on the strength of Microsoft's SQL Server database platform

All-in-One Integration

• Comprehensive application for meeting room scheduling and resource tracking
• Virtual EMS module extends system capability to the web
• Integrates with video display systems
• EMS for Outlook merges personal scheduling and room scheduling
• Integrated Authentication module enables single sign-on
• Microsoft Exchange Integration streamlines meeting planning by showing attendee availability and sending Outlook-based invitations
• HR Integration Toolkit simplifies the definition and maintenance of EMS user records

Excellent Overall Value

• Rapid deployment keeps implementation costs to a minimum (averages 1-4 weeks)
• Requires minimal ongoing support from your IT department
• Backed by our Denver-based, award-winning Customer Support, and Professional Services, teams
• Customers benefit from a "best-of-breed" solution that leverages best practices from the variety of markets we serve
• Frequently praised by customers as the most responsive software company they have ever worked with; consistently above 95% in annual Customer Support Satisfaction surveys