Home> Compare EMS Software Products
Learn About EMS Products and Compare to Other Vendors' Offerings
The EMS (Event Management System) line of products includes software for room scheduling, online calendaring,
and web registration and surveys. Compare the major features, options and
integrations available for each product below. Click a row for additional detail,
or view/download the information as the Compare EMS Products datasheet.
How do our products stack up - to one another and to offerings from other vendors? Use the editable Software Comparison Worksheet to assist in your evaluation.
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Schedule rooms, outdoor areas and other shared resources |
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Create single day, recurring and non-pattern bookings with Reservation Wizard |
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Graphical Reservation Book with drag and drop scheduling |
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Track holidays and facility closures |
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User-definable booking statuses for workflow |
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Group rooms into "Views" for searching, display in the Reservation Book and reporting |
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Group buildings into "Areas" (by country, region, city, etc.) for searching, display
in the Reservation Book and reporting |
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Independently managed facilities can share one system (e.g. entire college campus
or corporate enterprise) |
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Advanced display controls in calendars, browsers and Query Builder |
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Time zone support for scheduling global video conferences |
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Enhanced video conference search capability |
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Automated reservation reminders to minimize no-shows |
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Collaborative tools to plan, publish and maintain the academic schedule |
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Flexible, customizable algorithm for automated assignment of classrooms |
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Provides the ability to run and compare different classroom optimization scenarios |
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Automates room assignment for final exams |
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Provides a two-way interface with your SIS/ERP system, including auto-synchronization for published terms |
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Facilitates communication with the registrar by allowing academic departments to submit course changes online |
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Tracks instructor preferences and course requirements for classroom attributes, which can be rolled term-to-term |
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Supports block scheduling as well as random meeting times in different rooms |
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Eliminates double-bookings except as needed for cross-listed courses |
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Academic Book provides graphical view of classroom and instructor schedules by day of week |
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Special built-in reports for analyzing classroom utilization and seat utilization |
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Scalable configuration supports multiple campuses, colleges, academic departments, subjects, etc. |
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Flexible security model accommodates centralized or distributed control of academic space |
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Advanced features for managing shared workspace (office hoteling or hot desking) |
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Powerful booking tools for concierge and administrative use |
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Convenient for employees to book offices either online, through Outlook, from a smartphone, or at a walk-up kiosk |
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Supports "neighborhoods" for seating by business unit, job function, project team, etc. |
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Interactive floor plans for locating colleagues, finding available space and booking an office |
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Users can identify "Favorite" offices/desks to streamline future reservations |
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Touch-screen kiosk software for wayfinding, making walk-up reservations, checking-in/out and more |
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Automated, interactive reminders provide convenient way to cancel or re-confirm reservations |
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Simple check-in/out process identifies no-shows and ensures accurate utilization reports |
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Variety of ways to determine “presence” and gather actual attendance data |
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Keep hoteling operations smooth with room occupancy report, no-show report, visitor report, transition report and more |
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Manage real estate costs with business intelligence from dashboard analytics and drill-down reporting |
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Scales to manage office locations across the country or around the globe |
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Track and manage customer and prospective customer relationships whether internal (employees) or external (clients) |
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View meeting and event history by account and easily replicate past reservations for future dates |
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Email or print detailed customer Confirmations |
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Offer online customer portal by adding Virtual EMS interface |
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Produce lists of email and/or mailing addresses for marketing purposes |
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Sales reporting for past performance and forecasting |
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Log correspondence, set follow-ups, record comments and alerts by account |
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Sales staff can generate quotes and contracts for facility rentals, track progress of potential deals |
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Quickly view customer status including accounts receivable balance, outstanding invoices, deposits and more |
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Automated change notifications and reminders improve customer service and streamline operations |
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Detailed audit history tracks all reservation changes |
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Attach documents and other files to customer accounts or specific meetings/events |
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Specify setup type, count and unlimited notes for operations crew |
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Manage the inventory of resources like audio visual equipment |
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Define your own service and resource categories |
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Schedule multiple service times for things like catering or personnel |
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User security by category |
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Restrict categories by building for location specific services |
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Ability to define resource exclusions by room |
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Auto-adjustment of service order times when booking is changed |
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Definable production areas and detailed food selections within Catering operations |
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Service order "states" and option to mark as "Reviewed" |
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Basic visitor management |
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Advanced visitor management with badge printing |
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Pricing and Invoicing |
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Track deposits and payments; print Ageing Report and Statements |
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Offers various Pricing Methods (Unit, Hourly, Minimum Charge, etc.) |
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Define multiple Pricing Plans |
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Automatically calculates taxes, service charges, discounts, etc. |
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Multiple billing departments |
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Half Day / Full Day Pricing Methods |
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Allocate charges across multiple cost centers |
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Transactions Browser to quickly retrieve invoices, payments, etc. |
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Provides lookup and validation of billing reference data like charge code, cost center,
project number, client matter number, etc. |
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Number of built-in reports |
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Calendars, event schedules, operational and statistical reports |
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Export reports to Excel, Word, .PDF and more |
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Benchmark Metrics report |
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Sales reporting for past performance and forecasting |
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Resource schedules |
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Query Builder for ad-hoc reporting; reusable report definitions |
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User Defined Fields (UDFs) available in Query Builder |
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Grant execute rights to specific Query Builder reports |
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Business analytics (charting, graphing) capabilities in Query Builder |
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Data drill-down, column sorting/grouping/adding/deleting in Sales and Statistical reports |
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Memorize multiple report settings for later reuse |
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Banquet Event Orders (BEOs) |
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Offer online requests or self-service reservations |
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Customizable help text that can be maintained online |
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Mobile device specific interface included |
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Schedule services like catering and resources like AV equipment |
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Customize your request form with user-definable questions |
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Display customer-specific pricing for rooms, services and resources |
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Define multiple Process Templates for user groups with different request/reserve privileges |
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Service Only requests (no need to book a room) |
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Display multiple resource images (AV equipment, catering items, etc.) |
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View availability and book rooms via interactive floor plans |
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End users can browse and filter your facility schedule in list or calendar format |
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Visitors can browse your facilities to see room images, capacity by setup type, and additional attributes |
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If enabled, users can access a grid view of room use and availability |
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Incorporate images (pictures, room layouts, floor plans, etc.) |
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Meetings and events can include additional notes and instructions |
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Administrators can create links to filtered views of the facility schedule |
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Interactive floor plans for wayfinding by room, event, meeting host or colleague |
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A centralized online calendaring system, containing sub-calendars (by dept, division, school, etc.),
that improves communication throughout an organization |
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Supports both public calendars for publicizing events online and private calendars for internal use
by your organization |
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Web calendar management can be centralized or distributed with workflow for approving event submissions |
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Enter one-time or recurring events in seconds; supports untimed, timed and all-day events |
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Events can be posted to one or more calendars at the same time; post now or on a specified future date |
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Make events “stand out” by including pictures and using color-coding |
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Extensive security through pre-defined roles (Viewer, Requester, Calendar Manager, etc.) and
customizable permissions templates |
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Administrators can define public or private RSS feeds to publish real-time information to other places |
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End users can view calendars individually, combined, or search/filter across calendars |
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Users can subscribe to individual events or entire calendars to receive email reminders and
change notifications |
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System-wide "announcement" feature ensures important messages get maximum exposure |
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Visitors can easily share event information via social networking sites (Facebook®, Twitter®,
etc.) or by using “Email a Friend” |
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"Add to Personal Calendar" functionality lets you easily add events to a variety of calendars
including Microsoft Outlook®, Google Calendar®, Yahoo Calendar® and more |
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System can import data from an ever-increasing number of sources, file types and information formats |
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Optional LDAP integration to pull user information from your network |
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Design, test and launch any number of customized registration and survey forms |
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Create unlimited questions/fields of different types, and group them into sections you define |
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Streamline form entry with "dependent" questions that only appear when applicable |
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User defined questions/fields can include pricing, be date dependent, have inventory limits, and more |
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Create new forms quickly and easily by copying an existing form, copying individual questions, and using drag-and-drop editing |
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Ability to manage “by invitation only” events |
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Event capacity limits and wait list functionality help you hit your ideal attendance |
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Automated notifications streamline communications with both participants and staff |
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Participants can return to an incomplete form and pick up where they left off |
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Administrators can register on behalf of an attendee, or edit existing registrations as needed |
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Automated reminders promote higher attendance at events |
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Extensive built-in reporting plus a Query Builder for creating custom reports |
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Provide secure credit card processing through integration with hosted payment page(s) |
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Desktop Client software for managers / administrators |
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Web Client for managers / administrators |
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Web interface for end users / customers |
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Web interfaces compatible with smartphones and tablets such as iPhone® and iPad® |
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Customer facing web interface can be branded and customized |
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Supports localized date, time and paper formats |
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Detailed audit history; maintains log of changes |
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API (Application Programming Interface) |
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Data import utilities |
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Granular user security and system scalability |
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Designed with accessibility in mind |
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Database engine |
SQL
Express |
SQL Server 2008 / 2005 |
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Resources Module |
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Billing Module |
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Virtual EMS (Web Requests/Reservations, Facility Browsing) |
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Integrated Authentication |
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Microsoft® Exchange Integration |
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RoomWizard Interface |
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Video Display Interface |
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Language Translation Module |
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Advanced API (Application Programming Interface) |
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Academic Import Utility |
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Business Intelligence |
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EMS AttendanceTracker |
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EMS for Outlook® |
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HR Integration Toolkit |
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Interactive Floor Plans |
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EMS Kiosk |
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IBM Lotus Domino® Integration |
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Advanced Visitor Management with Badge Printing |
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EMS/Cisco or EMS/TANDBERG Integration |
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FM Integration Toolkit |
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Data Connector Module (Includes Import Capability) |
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Credit Card Processing |
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Digital Signage and Visual Communications |
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Building Automation and Heating, Ventilation & Air Conditioning Systems (BAS/HVAC) |
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Room Diagramming Software |
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Automated People Counting (APC) |
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Interactive Touch-Screens as Room Signs |
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Accounting and Financial Systems |
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Student Information Systems and Enterprise Resource Planning (SIS/ERP) |
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Kiosk Hardware and Technology |
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Video Conference and Telepresence Systems |
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Integrated Workplace Management and Facility Management Systems (IWMS/FM) |
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Payment Gateway Solutions |
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