Who should attend?
What is the conference session structure?
When can I look at the session descriptions for the 2008 conference?
Should I attend the Pre-Conference Training Clinic?
What materials do I need to bring?
Where can I check my email?
What is the conference dress code?
What is the weather like in Denver?
How do I get to Denver?
Where do I check in for the conference?
What is there to do in Denver?
What do the registration fees include?
What are the conference payment terms?
What is the cancellation policy?
IMPORTANT NOTE about traveling to high altitude areas

Who should attend?

From beginners to expert users, all EMS Professional, EMS Enterprise, EMS Campus and EMS Master Calendar users are encouraged to attend. (The conference does not cover EMS Lite functionality, which is better addressed through online or onsite training.) Not only will you get to learn and ask questions about your specific system, but you will also have the opportunity to network with over 250 other EMS users in your same situation from a number of industries including corporations, higher education, public schools, religious organizations, healthcare organizations and government offices.

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What is the conference session structure?

The EMS Users Conference is specifically designed to offer you as much training and insight as possible in a two-and-a-half day period. Every day is packed tight with 45-minute session blocks, each consisting of 4-5 different classes to choose from. Most sessions are led by an EMS instructor, speaking on a particular topic and demonstrating functions and processes in a working copy of EMS. To help you choose the best classes for you, a program with course descriptions (including the system(s) that the course covers) will be made available roughly a month before the conference.

Other sessions include customer showcases, where current EMS customers share tips and tricks they’ve discovered using their software, and exhibitor presentations.

In addition to these educational sessions, a Resource Lab will also be available to attendees throughout the conference. This is a chance to talk one-on-one with a member of the EMS staff about specific software questions. Computers equipped with EMS will be available for hands-on use as you walk through questions or try out newly-learned software features.

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When can I look at the session descriptions for the 2008 conference?

While preliminary schedules of the 2008 conference will be made available regularly, the final program will not be published until June 2008. To get a good idea of session offerings, we suggest referring to last year's program. To request a .PDF copy of the 2007 EMS Users Conference program, please email emsconference@dea.com.

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Should I attend the Pre-Conference Training Clinic?

The Pre-Conference training is an intensive one-day session designed to give new users a jump-start with EMS and intermediate/advanced users a refresher course in EMS basics. The benefit of the Pre-Conference training is its interactive teaching approach: Each participant has use of a laptop preloaded with EMS for hands-on learning. Also, class sizes are kept small to allow for more questions and interaction between students and instructors (the expert EMS Client Services team). Continental breakfast and a boxed lunch are provided.

Topics to be covered:

• Review of Core Data Configuration
• Making and Editing Reservations
• Data Inquiries and the Browser
• Basic Overview and Use of Billing

*** This is a separate event with limited availability. - It is not included as part of the EMS Conference Program or Conference Registration Fees. ***

The registration fee for the EMS Pre-Conference Training Clinic is $295.00 per person before March 16, 2008. Registration for the EMS Conference itself is required in order to attend this special event. Regular payment terms still apply. The registration fee for this event is non-refundable.

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What materials do I need to bring?

It is not necessary to bring any materials, like copies of your EMS database or User Manual, with you to the conference. Instructors will present their sessions using working copies of EMS and a sample database. Session information is displayed on-screen for easy note taking, and in some cases, provided in hardcopy form. All sessions are then compiled at the end of the conference on a CD and mailed to each attendee.

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Where can I check my email?

A small Internet café will be available to attendees during the conference. If you would like more flexibility in checking your email, you are welcome to bring your laptop. Guest rooms and hotel common areas are equipped with wireless internet which can be accessed for a small fee.

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What is the conference dress code?

Conference attire is casual and you are encouraged to dress for comfort. Cocktail/business casual is recommended for the EMS Conference Banquet on Thursday night.

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What is the weather like in Denver?

Colorado is on Mountain Daylight Savings Time in July. The average daily temperature for Denver in July is 88/59 (high/low) degrees Fahrenheit. There is always a chance for brief thunderstorms, but more likely it will be sunny and dry with very low levels of humidity.

When planning your trip, please take into consideration the higher altitude, arid climate and guaranteed sunshine. Remember to drink plenty of water throughout the day and bring along sunscreen if you are planning outdoor activities.

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How do I get to Denver?

Denver International Airport (DEN) is, by land size, the largest international airport in the United States and the fifth busiest. Keep this in mind while traveling and make sure to be early when checking in. The airport is approximately 25 miles from the Hyatt Regency Denver.

Transportation to and from Denver International is not included as part of the conference fee. There are a number of convenient and economical public transportation options including buses, taxis, shuttles and limousines. If you choose to rent a car instead, keep in mind that parking at the Hyatt Regency Downtown is $21 a day.

Another option is renting a car. We are pleased to offer our conference participants guaranteed car rental rates with Hertz. Click below to make a reservation.

(Note: The Convention Number that entitles attendees to the special rate is 022Q3741. You can fill this code in at the bottom of the online form in the “Convention Number (CN)” field, or reserve this special rate over the phone at 800-654-2240.)

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Where do I check in for the conference?

Check-in for your hotel accommodations and for the conference are separate processes. Check-in for your sleeping room will be at the hotel's front desk. Check-in for the conference will take place at the conference registration and information area from 3:00 PM to 5:00 PM on Monday, July 21^st and 8:00AM to 12:00PM on Tuesday, July 22^nd. When checking in for the conference, you will receive your conference name badge, conference program and any updates.

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What is there to do in Denver?

Denver is known for its diverse range of activities. From its beautiful art district and multiple museums to its sports arenas and outdoor recreational activities with the Rocky Mountains as a backdrop, it’s hard to run out of things to do in this city. The Hyatt Regency Denver is located near some of the city’s best restaurants and bars, shopping and historic sites. Visit www.denver.org for more information on what the Mile High City has to offer.

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What do the registration fees include?

Pre-Conference Training Clinic Fee ($295) Includes:

• Continental breakfast Monday, July 21^st
• Boxed lunch Monday, July 21^st
• Use of laptop computer for hands-on learning
• Small group training covering basics of EMS

Conference Attendee Registration Fee ($895) Includes:

• All conference materials and admission to all sessions
• EMS Conference Welcome Reception, Monday, July 21^st
• EMS Casual Reception, Tuesday, July 22^nd
• Continental breakfast on Tuesday, Wednesday and Thursday
• Lunch on Tuesday and Wednesday
• EMS Conference Banquet, Thursday, July 24^th

Guest Registration Fee ($195) Includes:

• EMS Conference Welcome Reception, Monday, July 21^st
• EMS Casual Reception, Tuesday, July 22^nd
• EMS Conference Banquet, Thursday, July 24^th

Registration Does Not Include:

• Dinner Monday, Tuesday or Wednesday evening (EMS Conference Welcome Reception on Monday offers cocktails and appetizers)
• Lunch Thursday
• Travel arrangements and costs
• Lodging
• Parking fees
• Transportation costs to and from the airport

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What are the conference payment terms?

Payment for all conference fees is due at the time of registration. Credit card payments will be processed immediately and a receipt will be emailed. If you choose payment by check or purchase order, we will invoice you with Net 30 terms (please note we require a copy of the PO via fax within 10 days, otherwise your registration is subject to cancellation).

Your registration status will remain “Pending” and a seat is not guaranteed until fees are paid in full; a registration “Confirmation” will be emailed after we process payment. If payment is not received before June 20^th, 2008, your registration will be cancelled. All fees are listed in U.S. dollars.

Please mail checks to:
Dean Evans & Associates, Inc.
ATTN: EMS Conference
5613 DTC Parkway, Suite 1250
Greenwood Village, CO 80111

Please fax purchase orders to:
303-796-7429 ATTN: EMS Conference

Dean Evans & Associates accepts Visa, MasterCard and American Express.

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What is the cancellation policy?

The cancellation deadline for a partial refund is June 22^nd, 2008. All cancellations received on or before June 22^nd, 2008 will be credited all fees paid less a $50.00 processing charge. No refunds will be issued for cancellations received on or after June 23^rd, 2008.

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IMPORTANT NOTE about traveling to high altitude areas:

Denver is at an altitude of 5,280 feet, which is significantly higher than most major US cities. You will probably notice that your breathing is faster or deeper, you have an increased heart rate and you may feel short of breath, especially when being active. This is the body’s first and most effective response to altitude. Being in good physical condition has no bearing on one’s ability to acclimate - approximately 20-30% of all visitors to Colorado will experience some altitude illness symptoms.

Altitude sickness feels very much like a hangover or the flu (Headache; nausea; poor appetite; run down feeling; shortness of breath). The recommendation for mild altitude sickness is Tylenol or ibuprofen for the headache and Dramamine or Emetrol for the nausea. Also, drink PLENTY OF WATER. These symptoms should go away in a day or two. Wet cough; disoriented feeling; too weak to eat or get up; fingernails and/or lips blue in color; shortness of breath at rest; balance and/or coordination problems are all very serious symptoms. If you should encounter these, you should contact a physician as soon as possible.

To limit the effects altitude may have, increase fluid intake by drinking 8-10 glasses of water each day. Water and juices are better than coffee or tea. Decrease salt intake. Increase carbohydrate intake (pancakes, pasta and rice are good sources). Decrease protein intake. Reduce alcohol and caffeine intake. (Note: one alcoholic beverage has the effect of two when you are at altitude.) Avoid tranquilizer pills or sleeping aids, as they slow your breathing. And if you know you have a history of altitude sickness, don't fret! There is a prescription drug called Diamox which prevents altitude illness and speeds up the acclimation process. It is given 24 hours prior to arriving at altitude and for 2 days after arrival. Contact your physician for more information.