Testimonials

Word-of-mouth has always been a big factor in the popularity and widespread use of EMS software - our customers are some of our best salespeople. Here's what a few of them have to say about EMS...

"It's a facilities management tool that's intuitive, easy to use and is a valuable addition to an organization." Global Financial Services Customer

"When we implemented the "client notification" function in EMS we were able to cut down on no-shows by 25%. We are so glad that EMS added this capability." James J., Director, Classroom Support, Texas Tech University Health Sciences Center

"We have been very pleased with DEA and EMS. I am also impressed with the technical database structure and the flexibility that it provides. It (EMS Enterprise) is built on a much more solid platform- SQL and I haven't had any speed complaints- even from people accessing the database from another location." Amy L., System Administrator III, University of Michigan

"It is very user friendly and makes life much easier when planning large meetings." Kristin F., Convention and Meetings Associate, American Urological Association

"We have had EMS online now for a full school year and absolutely LOVE it! We have had very positive responses and comments from community members as well as staff. EMS is very user-friendly... revisions can be made easily, and invoicing takes only a few minutes for me to complete every month! The many different reports have also come in very handy." D. Southards, Administrative Assistant, Issaquah School District

"I must truly commend the level of service provided by EMS. All the employees are very knowledgeable about the product and are very customer focused. I have never experienced this level of customer service in my IT tenure of nine years from any other company." Joseph N., IT Director, Fieldwork Inc.

"An excellent choice to track your facilities and resources." Rebeca A., Visitor Services Manager, BP plc

"EMS software is essential for any venue large or small. The software is easy to learn and use and it gives the event scheduler the ability to organize all aspects of managing meeting room space including personnel, catering, and resources to run a professional operation." Bonnie C., Events Coordinator, Topeka & Shawnee County Public Library

"We're still discovering capabilities of EMS and really appreciate the thorough, understandable on-line help. We've only begun finding ways to use the wealth of information that's now available to us about our facility and customers." Illinois State University

"An excellent scheduling tool, created by a progressive group of very talented, open minded and friendly people." Heather S., Manager of Hospitality Service, Osler Hoskin and Harcourt

"Your company is one of the few who has really great customer service!" Evangelical Free Church

"We experienced a minor problem with our EMS Lite setup this afternoon and so I emailed the support@dea.com hoping to resolve the issue. Within 10 minutes, one of your employees responded to my query with an efficient and informative response. We traded a couple more emails to get to the bottom of the problem and I was left with a lasting impression that customer care and service is at the very heart of your organization. It's a delight to receive such advice/support within minutes of sending a query by email." Royal Scottish Academy of Music and Drama

"EMS will take care of any problem in event planning. It's the one tool that will be able to handle all of your event and catering needs. EMS was a very good investment and we look forward to rolling it out to our entire company later this year." Donald S., Conference Center Operations Supervisor, Freddie Mac

"Thought you'd like to know that a number of administrators here at the University of Florida think that Virtual EMS is the best thing since sliced bread! We just recently released our reservations info in VEMS on our Web pages and the compliments are flowing in. What a great tool!" University of Florida

"EMS is very easy to use and has eliminated double-bookings, which is a blessing." Judy A., Assistant to the Director, Dennos Museum Center

"We have had excellent results with EMS Professional. The users love how easy and user-friendly it is. Also, the customer service provided by Dean Evans & Associates is great." University of Montana

"EMS is a major reason that we keep our church and school activities running so smoothly. The convenience and flexibility of the system provides us with the extra time needed to enhance our services. The end result has been successful events and satisfied parishioners and community members." Malinda B., Event Manager, Perimeter Church

"EMS Enterprise has allowed us to keep everyone on the same page, even when details are changing daily." Weidner Center for the Performing Arts

"We had some minor problems with recent updates, and I had a special year-end report to generate for my supervisors. You responded quickly to every need. I've met all my deadlines. You are THE most responsive of any software vendor I have ever worked with." Rick G., Senior Computer Analyst, University of Central Florida

"I would highly recommend EMS and the time savings that it affords." Steve M., Facilities Coordinator, The Church on the Way

"Just wanted to say that the Data Extraction feature is great! There have been a handful of times when we've needed to quickly pull unusual combinations of data that fall outside of any one report. Data Extraction has really saved us each of these times. I've never seen this feature on a 3rd party database before. EMS rules!" Tony K., Automation Analyst, Georgetown University